1. Home
  2. Newsroom
  3. Press Releases
  4. Zyxel Networks expands offerings to help MSPs unlock growth and operational efficiencies

Zyxel Networks expands offerings to help MSPs unlock growth and operational efficiencies

Comprehensive solutions empower MSPs to cut complexity, automate workflows and boost recurring revenue streams

HSINCHU, Taiwan, October 14, 2025 —Zyxel Networks, a leader in delivering secure and AI-powered cloud networking solutions, is advancing its offerings to managed service providers (MSPs). The new capabilities span the Nebula Cloud Networking platform, wireless, security and licensing to support services. These enhancements empower MSPs to streamline operations, deliver more granular client service, and unlock new growth opportunities through flexible, scalable offerings.

A suited man is operating a laptop appearing concentrated on his work.

Recent research shows MSPs are grappling with inefficient software usage, lack of integration and vendor fatigue. Many spend long hours switching between platforms, managing complex licensing, and juggling repetitive tasks that drain resources and reduce productivity.

Streamline operations through integration and automation

The latest Nebula enhancements reduce manual work and break down IT silos, enabling MSPs to manage multiple clients more effectively:

  • A dedicated MSP Portal: A single-pane-of-glass view across all organizations, sites, and devices. The portal supports MSP-branded dashboards to strengthen client trust and long-term retention.
  • Templates and Sync: Easily clone settings, replicate security profiles, and deploy firmware updates across multiple organizations at once, reducing repetitive tasks and the risk of staff burnout.
  • OpenAPI integration: Seamlessly connect Nebula with existing PSA and RMM tools to automate workflows and gain end-to-end visibility and control across the entire IT infrastructure.
  • In-platform support ticketing: Access priority support directly within the Nebula interface, ensuring faster resolutions with Zyxel Networks’ expert support team.

Tailor services to strengthen client relationships

MSPs can now align network management with client needs more precisely through:

  • Role-Based Access Control (RBAC): Nebula’s expanded privilege management assigns four different user roles that align with their corresponding asset ownership and system permissions across multi-tenant environments, reducing security risks and strengthening service governance.

Unlock new growth drivers

With recurring revenue being a key indicator for MSPs’ financial health, Nebula now supports even more flexible billing and abundant resources:

  • Pay as You Go (PAYG) billing: Monthly, usage-based billing is now available on Circle, the company’s subscription management platform. MSPs can tailor offerings without committing upfront capital, capturing every business opportunity whether for fully-managed, project-based, or hourly services.
  • SecuReporter Cloud-Based Security Analytics: Offers MSPs centralized visibility into network security threats via a single portal, enabling them to create custom security reports and bundle managed security services while capitalizing on the fast-growing security market.
  • The broad Nebula ecosystem: With over 100 products across wired, wireless, security, and mobile FWA, MSPs gain abundant upsell and cross-sell opportunities to fuel revenue growth.

“These innovations reflect our ongoing dialogue with customers,” said Mr. Inchen Lin, AVP of Zyxel Networks’ Intelligence Cloud Center. “We designed these capabilities to scale with our MSP partners, so they can simplify their operations and enhance service quality for their customers while unlocking sustainable growth.”

To learn more, visit https://www.zyxel.com/global/en/products/nebula-cloud-center/cloud-networking-management-nebula-control-center/advanced-solutions#MSPFeatures


About Zyxel Networks

Zyxel Networks is a leading provider of secure, AI-powered cloud networking solutions for SMBs and the enterprise-edge. We deliver seamless connectivity and flexible scalability through subscription services, all backed by robust security. With a reputation built on decades of unlocking potential and helping people adapt to the changing workplace, Zyxel Networks has earned the trust of over 1 million businesses across 150 markets.