Nebula Advanced Solutions deliver seamless network management with robust connectivity, security, scalability, and automation. MSPs gain effortless cross-organization control, while hotels, schools, and chain franchises benefit from specialized performance-optimization tools.
Wireless Health
Wireless Health goes beyond simply assessing wireless network performance. It surpasses competitive solutions by streamlining root cause analysis for connected AP devices and clients, allowing IT teams to easily detect, monitor, and fix connection issues with auto-optimization through a single pane of glass.
Dynamic Personal Pre-Shared Key (DPPSK)
DPPSK is an authentication method that provides secure WiFi access with unique passwords for each device and network user. Unlike shared PSKs, it enhances security with individual passwords during WiFi onboarding, making it ideal for environments like hotels, conference venues, and shared offices.
Programmable SSID
Programmable SSID allows you to create unique SSIDs for each access point (AP), ideal for large-scale deployments like hotels, where each room may need its own dedicated SSID. This feature streamlines setup by enabling all APs to be configured on a single page, eliminating the need for manual configuration of each AP.
WiFi Aid
WiFi Aid summarizes connection failures throughout the client onboarding process — from access/authentication to IP assignment (DHCP) and DNS queries. It highlights issues that may impact WiFi user experience and provides insights from various perspectives, such as SSID, access point, and client, to help network admins diagnose and address hidden issues proactively. Additionally, captive portal authentication is supported for hotspot WiFi.
IPTV Report
The IPTV Report provides essential channel and user information that simplifies monitoring of IPTV network performance. This report is also valuable for making critical business decisions regarding channel subscription investments, offering a strong value proposition for hotel owners and service providers involved in IPTV projects.
VPN Orchestrator
VPN Orchestrator provides a software-defined solution to easily manage and monitor a scalable VPN topology through a single pane of glass. In just a few clicks, you can complete a multi-site VPN setup within a Nebula organization, drastically reducing the management overhead compared to traditional VPNs. With advanced VPN Area and Branch to Branch VPN options, it realizes the communication among multiple VPN topologies, each constructed with its own hierarchy and sites.
Nebula Cloud Authentication Service
Nebula Cloud Authentication Service (NCAS) is a free service, up to 50 entries, offered in Nebula, simplifying the setup of network user access for both wired and wireless networks without the time and cost associated with deploying an on-premises server. With Nebula Pro Pack, it further enhances authentication by allowing unlimited entries, ensuring a seamless onboarding process.
Voucher Service
The Voucher service is another kind of cloud based authentication service available in Nebula Plus and Pro Pack, allowing WiFi clients to sign in to the network using a predefined profile and a unique code in Captive Portal. This feature is ideal for WiFi hotspot management in locations such as cafes, hotels, or airports, where service providers charge for WiFi access.
Site-wide Topology
Site-wide Topology provides network admins with an automatic, hierarchical graphic overview of the logical network topology and device statuses, enhancing network monitoring and management efficiency. It visualizes an interconnected network, including both Nebula and non-Nebula devices, as well as online and offline end clients, with detailed device information and actionable buttons for close monitoring and easy troubleshooting.
Org-wide (Multi-site) Configuration Management Toolsets
Org-wide (Multi-site) Configuration Management Toolsets are crucial for managing multiple sites and networks. Utilize features like Sync, Clone, and Backup & Restore for fast deployment and easy error recovery during configuration updates. These tools enhance efficiency, reduce workload, and save time and money for network admins when managing multiple sites and networks.
Org-wide (Multi-site) Configuration Templates
Org-wide (Multi-site) Configuration Templates help automatically sync multiple sites by applying setting changes to a master template. Once your networks are deployed, you can create a template using one site’s configuration as a base and bind all the sites you need to maintain to that template. This ensures all networks remain fully updated under one unified interface.
MSP Portal
The MSP portal is designed to provide MSPs with a centralized and personalized access gateway to their managed organizations, sites, basic settings, and essential information, enhancing overall efficiency, productivity, and customer satisfaction.
Admins & Teams
The Admins & teams enables MSPs to centrally assign an administrator or a group of administrators (a team) to multiple organizations simultaneously. This significantly accelerates the process compared to configuring administrators individually for each organization, particularly for MSPs managing many engineers, technicians, and a large number of customer organizations with IT admins.
Cross-org Synchronization
The Cross-org synchronization allows MSP to copy settings or sites from one organization to another, ensuring consistency and reducing manual setup. It also allows to move Nebula Devices along with their settings to another organization, adapting to organizational changes to maintain continuity and support evolving needs.
Backup & Restore
The ability to centrally back up all your customers’ Zyxel Next-Gen Firewall and Router configurations to NCC, as well as restoring them to a previously saved configuration, helps protect against data loss, ensures seamless error recovery, and maintains uninterrupted service.
Alert Templates
The template design for system and security alert settings enables MSPs to centrally apply customized alerts and recipient notifications across all or specified organizations and sites all at once. It features customizable, granular thresholds for precise monitoring, enabling quick responses to abnormalities, minimizing downtime, and ensuring customer satisfaction.
Firmware Upgrades
The ability to search, view, report and set upgrade policies for the firmware state of Nebula devices across different organizations and sites, simplifying administrative tasks. With up-to-date firmware information and scheduling options, MSPs can seamlessly plan upgrades, minimizing downtime and ensuring compatibility by selecting the appropriate firmware version for optimal network performance.
Change Log
The ability to view logged messages for changes across all MSP Pack features and managed Pro organizations* provides a comprehensive timeline, helping track progress and key milestones. It also helps identify when and where issues were introduced, making troubleshooting more efficient.
*Will be supported in Q1 2026.
MSP Branding
The customizable MSP-branded dashboard allows MSPs to showcase their logo and provide direct support contact, enhancing brand visibility and building trust with customers. This feature boosts customer satisfaction, improves retention, and fosters long-term loyalty.
Nebula makes managing your hotel’s network a breeze. It gives you secure, scalable, and cloud-based control, so you can focus on what really matters – keeping guests happy. With intelligent WiFi solutions, easy monitoring, and automation, Nebula ensures smooth connectivity, top-notch performance, and solid security, all while taking the stress out of managing IT.
Unstable Lobby WiFi Frustrates Your Guests?
Slow speeds and unstable connections frustrate guests. Wireless Health keeps your lobby WiFi smooth by automatically avoiding interference and switching users to the best-performing access point—no manual tweaks needed. Keep guests happy with fast, reliable connectivity!
Fed Up with Disconnection Complaints in the Lobby?
WiFi drops in the lobby can drive guests crazy and keep your IT team on their toes. WiFi Aid helps you quickly figure out where things are going wrong—whether it’s WiFi access/authentication, IP assignment (DHCP), or DNS queries—so you can fix issues fast and keep your guests connected without the hassle.
How to Take Control of Guest WiFi Security?
Letting guests onto your WiFi shouldn’t put your network at risk. Guest Access Control encrypts connections and keeps internal systems off-limits—ensuring a seamless guest experience while keeping your business network secure.
Difficult Managing Guest WiFi Access?
Managing guest WiFi can be a pain, but WiFi Voucher makes it easy. It lets you quickly generate time-limited access codes, so guests get secure, hassle-free connectivity, and your IT team gets less to manage.
How to Make Sure VIP Guests Get the Best WiFi?
Juggling WiFi access for different guests can be a hassle. With Tiered WiFi Management, you can set up multiple SSIDs, prioritize bandwidth for VIPs and business guests, and limit free/guest access—ensuring top-quality connections where they matter most while keeping your network running smoothly.
How to Fulfill High Density Conference Room WiFi Demands?
Packed conference rooms can put a strain on your WiFi, leading to slow speeds and complaints. AP Load Balancing automatically distributes device connections across access points within the same conference room, keeping performance stable and reducing the need for IT fixes—so meetings and events run smoothly without WiFi hiccups.
Secure or Easy? Dilemma of WiFi Access for Conference Rooms
Keeping conference room WiFi secure while managing multiple guests can be a challenge. Dynamic Personal Pre-Shared Key (DPPSK) makes it easy with unique keys for each user, centralized control, and real-time connection monitoring—giving you a secure network without the IT headaches.
Want to Ensure Seamless IPTV Streaming for Hotel Guests?
IPTV Report gives you a clear view of which channels are being viewed and what your guests prefer, so you can fine-tune IPTV performance. It also helps you make data-driven decisions for renewing channel subscriptions and catches any network issues, ensuring guests enjoy a flawless viewing experience.
Is it Possible and Easy to Provide a Unique SSID per Guest Room?
Programmable SSID makes network setup way easier by allowing you create a unique SSID for each guest room’s access point with just one-time configuration. It’s perfect for hotels, helping you speed up large deployments, ditch the repetitive manual work, and get everything up and running fast with minimal hassle.
Guest Interruptions by Network Devices Firmware Updates?
With Auto Scheduled Firmware Updates, you can set update times for each device when rooms are unoccupied, ensuring maintenance happens automatically without disrupting guests. This keeps the network running smoothly while ensuring the guest experience isn’t impacted.
How to Stay Ahead of Network Issues?
Auto Anomaly Alerts instantly notify you of any network issues, so you can respond quickly and keep downtime to a minimum. This helps maintain smooth operations, boost security, and ensure an uninterrupted experience for your guests.
