We Need Your Voice
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Hi, Zyxel Visitors! We Need Your Voice
Your input matters, and we want to hear from you! Help us make the Zyxel website even better by sharing your thoughts—what you love, what could be improved, and what you'd like to see next.

💡 Why join the survey? We’re giving away these amazing prizes to randomly selected participants:

  • One Zyxel NWA130BE Access Point*
  • One Zyxel GS-105B v5 Switch*
  • Ten 5% coupon codes* for the Zyxel Store!

🗓️ Submit your feedback by March 31, 2025 to secure your chance at these exclusive rewards. Let your voice shape the Zyxel experience and take part in our exciting giveaways. Start now!

*Zyxel retains the right to modify any survey-related rules.

1. How did you hear about Zyxel’s services or products? (Select all that apply)*
2. What best describes your role?*
3. How often do you visit the Zyxel website?
4. Do you subscribe to Zyxel’s newsletter?
5. What is your main reason for visiting Zyxel’s website? (Select all that apply)*
Always Often Sometimes Rarely Never
7. Is Zyxel’s website design comfortable and easy to read?
8. Is Zyxel's navigation menu clear and easy to use?
9. Is it easy to find the information or product you need?
10. How easy is it to fill out Zyxel’s forms (e.g., Contact Us, Contact Support)?
11. Is the information on Zyxel’s website helpful and detailed?
12. Have you used the "Download Library" feature on Zyxel’s website to access files?
13. Have you used the "License Finder" feature to check product service information?
14. Have you used the product filtering feature to find specific products?
15. Are you aware of Zyxel’s online hardware and license sales service?
16. Have you used the "Contact Us" form? If yes, how was your experience?
17. How likely are you to revisit Zyxel’s website?
18. Why do you usually exit Zyxel's website? (Select all that apply)*
19. How satisfied are you with your overall experience on Zyxel’s website?
Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
No Need Low Priority Neutral High Priority Urgent