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Models UAG5100
Hardware Specifications
RJ-45 ports 3 x LAN, 2 x WAN (10/100/1000 Mbps)
USB ports 2
Ticket printer support Yes (SP350E)
System Capacity & Performance*1
Routing throughput (Mbps)*2 250
Concurrent logins (default/max.) 500/800
Max. concurrent sessions*3 80,000
DHCP pool size 4,096
Built-in account generator Static accounts
Dynamic accounts
WLAN Management
Built-in WLAN controller Yes
Managed AP number (default/max.) 16/32
WAN load-balancing/failover Yes/Yes
AAA & Billing
Web-based authentication Yes
RADIUS client Yes
Time-to-finish/Accumulation billing modes Yes/Yes
Customizable billing profiles Yes
Account operator Yes
User agreement Yes
SMS ticketing Yes
SPI firewall Yes
Layer 2 isolation Yes
VPN pass-through Yes
IPSec VPN Yes (10 tunnels)
802.1x support Yes
Syslog Yes
Limited user sessions Yes
Pass-through address Yes (IP)
Walled garden Yes
Customizable login page Yes
Customizable user agreement page Yes
Power Requirements
Power input 802.3at PoE Plus input; 100 - 240 V AC, 50/60 Hz, 0.6 A max.
Max. power consumption (watt) 25
Physical Specifications
Item Dimensions (WxDxH)(mm/in.)
382 x 205 x 44/15.04 x 8.07 x 1.73
Weight (kg/lb.)
Packing Dimensions (WxDxH)(mm/in.)
444 x 295 x 152/17.48 x 11.61 x 5.98
Weight (kg/lb.)
Included accessories
  • Power cord
  • Rack mounting kit
Environmental Specifications
Operating Temperature
0°C to 40°C (32°F to 104°F)
10% to 90%(non-condensing)
Storage Temperature
-30°C to 70°C (-22°F to 158°F)
10% to 90%(non-condensing)
MTBF (hr) 71,032
EMC FCC Part 15 (Class B), CE EMC (Class B), C-Tick (Class B), BSMI
Safety LVD (EN60950-1), BSMI


    1. Actual performance may vary depending on network conditions and activated applications.
    2. Routing throughput measured using the industry standard IXIA IxLoad testing tool (1,460-byte TCP packets).
    3. Maximum sessions measured using the industry standard IXIA IxLoad testing tool.



SP350E (Service Gateway Printer)  
Buttons 3
Paper roll width 58 (+0/-1) mm
Interface 10/100 Mbps RJ-45 port
Power input 12 V DC, 3 A max.
Item dimensions (WxDxH) 176 x 111 x 114 mm (6.93” x 4.37” x 4.49”)
Item weight 0.8 kg (1.76 lb.)


To Become an Approved ZyXEL Partner:

  1. Join our FREEDOM Partner Program
  2. Once Approved, create a Digital River Licensing Portal Account HERE and click REGISTER.
  3. Wait for confirmation of verification and approval of Digital River account. (May take 1-2 business days) Contact your sales rep if you do not receive approval.
  4. Login to your approved Digital River account by clicking "APPROVED PARTNERS LOGIN HERE"
  5. Come back to this License Page and Click the Buy Button to add to cart to see partner pricing/discounts
Item Model Where to buy
UAG5100 iCard Content Filtering 1 Year for UAG5100 ICCF1YUAG5100C
UAG5100 iCard Content Filtering 2 Year for UAG5100 ICCF2YUAG5100C
UAG5100 iCard Application Management 1 Year for UAG5100 ICAM1YUAG5100
UAG5100 iCard Application Management 2 Year for UAG5100 ICAM2YUAG5100
Item Model Speed
Managed AP Scalability license ICAP4UAG5100(LIC-EAP)

Increases the amount of supported managed APs by 4 


Managed AP Scalability license ICAP8UAG5100(LIC-EAP)

Increases the amount of supported managed APs by 8 


Where to Buy