Strengthening Guest Experience and Secure Operations at 5-Star Hotel

Luxury hotel courtyard with stone facades, warm lighting, balconies, and a wooden bridge over a pond at dusk.

Noura Hotel in Chandigarh Derabassi partnered with Zyxel Networks and IT Infocom to build a secure, scalable, and guest-focused digital infrastructure. With a robust fiber backbone, enterprise switches, PoE devices, and compact WiFi APs, all managed via the Nebula cloud platform. Guests enjoy uninterrupted, high-speed connectivity while the hotel safeguards critical billing systems with secure VLAN segmentation.

Key Achievements:

• Seamless WiFi coverage across the entire 400m x 200m property

• Over 70% improvement in device performance and stability during peak events

• 60% reduction in IT workload through Nebula’s centralized management

• Robust, segmented backbone ensuring uninterrupted and secure billing operations

• Scalable infrastructure ready for future expansion and digital applications

Deploying a network for Noura Hotel was both a challenge and an opportunity. With Zyxel Networks’ high-capacity switches and reliable wireless access points, we built a network that not only enhanced guest connectivity but also secured the hotel’s most critical operations. The collaboration delivered a solution that will serve the hotel’s digital needs for years to come.

Pradeep Chakravarty
IT Infocom

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