California’s Tachi Palace Hotel Enhances WiFi connectivity and Guest Satisfaction with Zyxel‘s Intelligent Cloud Service

How to provide best-in-class guest service and amenities is at the top of the list for top-notch hotels worldwide such as Tachi Palace Hotel & Casino. The hotel was looking to improve their internet with a new reliable and flexible network solution that could help enhance guest satisfaction and online reviews. In the past, Tachi Palace Hotel & Casino were having frequent issues with their WiFi, lowering guest satisfaction as well as employee morale. After deploying Zyxel’s Nebula Cloud Networking solution, the hotel has seen guest complaints decrease sharply as their overall network performance grew. They’re now confident in providing more new innovative services to keep them ahead of the competition. Check it here to see how Zyxel helped them to achieve the goals.

With the new wireless network from Zyxel, connectivity is immediate. It makes things a lot easier because we don’t have to have our technicians constantly on standby to handle wiring, log-in or setup issues.

Rojelio Morales
Director of Marketing, Tachi Palace Hotel & Casino

Zyxel offers a huge cost advantage, not just because of their cloud scalability and remote management capabilities, but it's just a much more cost-effective solution that is also much more operationally efficient. Using Zyxel Nebula draws another whole set of operational and cost efficiencies along with it.

Dominic Locascio
President, InnSpire Americas


Download PDF