Zyxel launches Multy Pro, a Whole-Home Managed WiFi Solution for carrier WiFi services

Intelligent mesh-powered solution provides exceptional WiFi experience for consumers, cost savings and service revenue for providers


Hsinchu Taiwan, 21 May, 2018 – Zyxel Communications today announced the launch of Multy Pro, a Mesh-powered, Intelligent Managed WiFi Solution that enables service providers to quickly and profitably deploy whole-home managed WiFi services.

A versatile portfolio to address every unique home

The Multy Pro Managed WiFi Solution includes selected Zyxel broadband gateways and WiFi extenders that offer service providers choice and flexibility in deploying the perfect whole-home solutions to address the unique environments of their customers. The solution portfolio currently includes a Dual-Band Wireless AC/N VDSL2 IAD VMG8823 and the Multy Pro AC2100 Dual-Band WiFi Extender System to offer high-speed wireless backhaul connectivity to the gateways for optimal WiFi coverage. Zyxel plans to add new devices to the Multy Pro ecosystem.

Seamless coverage for whole-home enjoyment of bandwidth-intensive applications

The Multy Pro solution with MeshIQ offers an intelligent WiFi control and optimization technology that provides a powerful dual-band, whole-home WiFi network. To ensure an optimal user experience and maximize the performance of the connected devices, Multy Pro creates a seamless, single WiFi network and automatically steers WiFi clients between the two frequency bands (Band Steering) and between different WiFi APs (Client or AP Steering). This advanced WiFi solution enables subscribers to enjoy advanced network-enabled services as they were meant to be experienced, and eliminates the concern of dropped video chats or interrupted HD media streaming and gaming even when moving from room to room throughout the home.

Remote management improves customer service, reduces truck rolls

All Multy Pro devices support the TR-069 and TR-181 standards for remote management, enabling service providers to gain valuable insight into each subscriber’s connected home networks. The TR-181 standard protocol adds extensive WiFi diagnostic features to help service providers closely monitor and quickly resolve any issues. With remote access to this information, Multy Pro devices can reduce operational costs and improve customer satisfaction through shorter support calls and fewer truck rolls.

Simple, convenient mobile app reduces support calls, saves costs for service providers

The intuitive Multy Pro mobile app walks consumers through installation, configuration of guest networks, enables them to view or change passwords, and allows them to establish parental controls. Available for Android and iOS devices, the app provides consumers with basic management tools and gives them visibility of their ever-expanding digital homes.

“Service providers want a solution that will enhance subscriber WiFi experience, and enable them to deploy managed WiFi services, while giving them the ability to reduce support costs,” explained Wayne Hwang, VP of Zyxel Service Provider Business Unit. “Multy Pro delivers on all counts and is exactly what both the subscriber and service provider need to develop and maintain a long, happy relationship.”

For more information please visit: www.zyxel.com/multypro

About Zyxel Communications
Focused on innovation and customer-centric technology and service, Zyxel Communications has been connecting people to the Internet for nearly 30 years. Our ability to adapt and innovate with networking technology places us at the forefront of the drive to create connectivity for telcos and service providers as well as businesses and home users.

Zyxel is a global force in today’s communications market with an unrivalled international presence that includes:

-    150 markets served
-    1,500 passionate associates
-    700,000 businesses working smarter with Zyxel solutions
-    100 million devices creating global connections

Today, Zyxel is building the networks of tomorrow, unlocking potential, and meeting the needs of the modern workplace — powering people at work, life, and play.

Zyxel, Your Networking Ally.