Building a Reliable, Interconnected, High-Performance Network to Power 24/7 Premium Travel Services

Zyxel case study: Greek tour operator Private Best Travel connects 3 sites using Zyxel Nebula, 5G routers, WiFi 7 APs, VPNs

Private Best Travel is a premium tour operator serving Athens and Mykonos. The company needed a reliable network connecting its headquarters in Glyfada, its operational office and Athens fleet base at the Four Seasons Hotel, and its newer office and fleet base in Mykonos. Before the new network was deployed, Best Travel experienced connection delays, service interruptions, and reliability issues that affected access to business applications and resulted in lost productivity. It aimed to create a reliable, secure, and scalable network that would connect the companyʼs operations, reduce disruptions, enable remote working, and support future expansion.

To solve the issues, CDS Information Technologies deployed a secure, cloud-managed Zyxel Networks’ solution across three locations. The solution offers high-speed WiFi, site-to-site VPN connectivity, primary 5G internet access, secure remote access, and centralized management through the Nebula solution

Key Achievements:

• Securely connected three locations with shared access to central servers, applications, and a unified VoIP PBX

• Secure work-from-home access for evening and night shifts

• Fast, reliable WiFi supporting employees and drivers using mobile applications

• Simplified monitoring and remote support with the Nebula secure cloud networking solution

The new Zyxel network has transformed the way our teams work across Athens and Mykonos. We have reliable access to our central systems, faster communication between locations, and the flexibility to support night shifts remotely. With secure connectivity and centralized management through Nebula, our team can focus on providing the responsive and high-quality service our customers expect, 24/7.

Elena Dalitsika
CEO
Private Best Travel

Zyxel’s Nebula solution allows us to monitor and manage Best Travel’s entire network across all three locations through a single, intuitive platform. It makes remote administration simple and efficient, enabling us to identify issues quickly, apply changes without traveling on-site, and provide faster, more consistent support, even for the remote operation in Mykonos.

Karagiannis Vissarion
Network Engineer
CDS Information Technologies

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