Our Partner Portal
Our exciting portal includes all the business, sales, technical and marketing resources you need.
Comprehensive resources
Access and download marketing materials, sales guides, product sheets and datasheets to support your sales and marketing efforts.
Pre-sales support
Need help with network design, WiFi setup or product configurations? Submit details and track requests through the portal for a seamless experience.
Free training vouchers
Enhance your expertise with complimentary training opportunities
Priority support
Access priority technical phone support for all partners, and benefit from next-business-day RMA shipment service for Prime and Elite members
Exclusive tools
Take advantage of features like Circle access (automated license renewals), pay-as-you-go options and the MSP Pack for streamlined Nebula management
Discounted demo products
Purchase select Zyxel Networks products at special prices to showcase our solutions to your customers.
Deal registration
Register deals through the portal to request additional discounts and receive case-specific support.
Tier-based pricing conditions
Enjoy tailored pricing based on your tier – Ally, Prime or Elite – through your usual distributor.
How our Partner Program works
Our Partner Program also rewards your success as a Zyxel Networks Nebula cloud partner. As your sales of Zyxel Networks Nebula devices grow, you’ll unlock even greater benefits, making your partnership more valuable than ever.

How our Partner Program works
Our Partner Program is structured around four partnership levels: Registered, Ally, Prime and Elite. Getting started is simple – resellers can join the program by visiting partner.zyxel.cloud and completing a short registration form. As your sales of Zyxel Networks Nebula devices grow, you’ll have the opportunity to advance through the tiers, unlocking greater benefits and rewards at each level.
Registered | Ally | Prime | Elite | |
---|---|---|---|---|
Requirements | Registration | 10 Nebula devices | 250 Nebula devices | 650+ Nebula devices |
Partner Portal access | Yes | Yes | Yes | Yes |
Circle Portal access/auto-renewal licensing | Yes | Yes | Yes | Yes |
Zyxel Networks training vouchers | 2 | 4 | 8 | 8 |
NFR discounts available | Yes | Yes | Yes | Yes |
Additional to standard discount automatic (hardware) | 3% | 8% | 11% | |
Additional to standard discount automatic (licensing) | 11% | 15% | 18% | |
Nebula PAYG | Yes | Yes | ||
Priority tech phone support | Yes | Yes | ||
MSP Pack included | 1 | 3 | ||
RMA next business day shipment | Yes | Yes |
