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Responsible supply chain
Realizing our comprehensive sustainability commitments requires close collaboration among all our employees and business partners. Zyxel outlines clear short- and long-term plans to ensure the seamless implementation of our initiatives for a truly sustainable value chain.
ISO 14064
Our supplier management
supplier code section
Supplier qualification
We announce our "Supplier Code of Conduct" and "Conflict Minerals Statement" as a clear demonstration of our dedication to fostering a responsible supply chain. The "Supplier Code of Conduct" encompasses six key sectors, including:
General conditions
Labor and human rights
Health and safety
Environment
Ethics
Management systems
These sectors collectively align with globally recognized sustainability standards.
Supplier audits
We categorize suppliers based on annual transaction volumes and require all key suppliers to undergo audits on criteria following principles and guidelines of the RBA Validated Audit Process (VAP). We adopt digital and onsite audit methods and issue audit reports to suppliers. For those identified as unqualified, we provide assistance in developing improvement plans. We completed a 100% supplier audit through onsite and digital methods, with all audited suppliers qualified.
supply chain risk section
Supplier risk management
Based on our supply chain risk assessment and management framework, we categorize supply chain risks into three sectors – economics, society, and environment. Zyxel encourages its suppliers to actively pursue related certifications and mitigate potential threats to healthy operations.
Zyxel key supplier certification achievement rate
Economics
- ISO 9001
- TL9000
- TL 9000 R6.0
100%
Society
- RBA
- EcoVadis
- CDP
- or equivalents
100%
Environment
- ISO 14001
100%
Response to the pandemic
In response to the supply chain challenges caused by the COVID pandemic, Zyxel has taken practical measures to minimize negative impacts on business operations, including portfolio diversification, effective raw materials, and components stock management.
Our conflict mineral management
Aiming to help stem the trade in four minerals – tin, tantalum, tungsten, and gold (3TG) – that finance armed conflicts or are mined using forced labor, Zyxel performs comprehensive due diligence within the supply chain to ensure the above minerals are not derived or sourced from mines in conflict areas of the Democratic Republic of Congo (DRC) or illegally taxed on trade routes, either of which is controlled by non-governmental military groups or unlawful military factions.
report section
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