USG FLEX Firewall
USG FLEX 500H
License Service
The USG FLEX H series provides an indispensable feature set to perfectly fit small business requirements as well as to gain essential security services needed to protect against cyberattacks. Nebula Control Center (NCC) offers multiple subscription options to meet customers’ needs. The Nebula Plus/Professional Pack give you peace of mind at more control over your network updates and visibility, or even the most advanced management of cloud networking.
| License Pack | Service/Component | Bundled with Gold Security Pack | Device Only |
|---|---|---|---|
| Gold Security Pack | Sandboxing | No License Included | |
| Reputation Filter | |||
| Web Filtering | |||
| Anti-Malware | |||
| IPS | |||
| Application Patrol | |||
| Device Insight | |||
| SecuReporter | |||
| Nebula Pro Pack | |||
| Secure WiFi | Available in April, 2025 | ||
| Security Profile Sync | Available in future | ||
| A la carte License | Service/Component | Bundled with Gold Security Pack | |
| Nebula Pro Pack | A new feature set/service that includes the most frequently requested advanced features. | ||
| Nebula Plus Pack | A new feature set/service that includes the most frequently requested advanced features. | No |
USG FLEX 500H
-
10,000Mbps
SPI Firewall Throughput
-
3,000Mbps
UTM Throughput
-
2,000Mbps
VPN Throughput
-
2 x 2.5mGig
2 x 2.5mGig/PoE+
8 x 1GbEInterfaces
Specification
Hardware Specifications
Interface ports
100H:
8 x 1GbE
100HP:
7 x 1GbE
1 x 1GbE/PoE+ (802.3at, 30W max.)
USB 3.0 ports
1
Console port
Yes (RJ-45)
Rack-mountable
-
Fanless
Yes
System Capacity & Performance*1
SPI firewall throughput (Mbps)*2
4,000
VPN throughput (Mbps)*3
900
IPS throughput (Mbps)*4
1,500
Anti-Malware throughput (Mbps)*4
1,000
UTM throughput (Anti-malware & IPS, Mbps)*4
1,000
Max. TCP concurrent sessions*5
300,000
Max. concurrent IPsec VPN tunnels*6
50
Recommended gateway-to-gateway IPsec VPN tunnels
20
Concurrent SSL VPN users
25
VLAN interface
16
Security Service*7
Anti-Malware
Yes
IPS
Yes
Application Patrol
Yes
Web filtering
Yes
Reputation Filter
Yes
SecuReporter
Yes
Sandboxing
Yes
Device Insight
Yes
Secure WiFi*8
Yes
Key Features
VPN
IKEv2, IPSec, SSL
SSL (HTTPS) inspection
Yes
Two-Factor Authentication
Yes
Nebula Centralized Management
Yes
Power Requirements
Power input
100H: 12V DC, 2A max.
100HP: 19V DC,3.42A
Max. power consumption (Watt Max.)
100H: 17
100HP: 51.2
Heat dissipation (BTU/hr)
100H: 40.365
100HP: 194.5
Physical Specifications
Item
Dimensions (WxDxH)(mm/in.):
216 x 143 x 33/8.50 x 5.80 x 1.30
Weight (kg/lb.):
100H: 1.04/2.29
100HP: 1.05/2.31
Packing
Dimensions (WxDxH)(mm/in.):
278 x 189 x 99/10.94 x 7.44 x 3.89
Weight (kg/lb.):
100H: 1.62/3.57
100HP: 1.91/4.21
Included accessories
Power adapter
Power cord (100HP)
RJ-45 - RS-232 cable for console connection
Environmental Specifications
Operating
Temperature: 0°C to 40°C / 32°F to 104°F
Humidity: 10% to 90% (non-condensing)
Storage
Temperature: -30°C to 70°C / -22°F to 158°F
Humidity: 10% to 90%(non-condensing)
MTBF (hr)
100H:
40°C/ 289845.2327 hr
25°C/ 518347.4294 hr
100HP:
40°C/ 291183.7887 hr
25°C/ 550382.5753 hr
Acoustic noise
-
Certifications
EMC
FCC Part 15 (Class B)
CE EMC (Class B)
RCM (Class B)
BSMI
Safety
LVD (EN62368-1)
BSMI
Hardware Specifications
Interface ports
200H:
2 x 2.5mGig
6 x 1GbE
200HP:
1 x 2.5mGig
1 x 2.5mGig/PoE+ (802.3at, 30W max.)
6 x 1GbE
USB 3.0 ports
1
Console port
Yes (RJ-45)
Rack-mountable
Yes
Fanless
Yes
System Capacity & Performance*1
SPI firewall throughput (Mbps)*2
6,500
VPN throughput (Mbps)*3
1,200
IPS throughput (Mbps)*4
2,500
Anti-Malware throughput (Mbps)*4
1,800
UTM throughput (Anti-malware & IPS, Mbps)*4
1,800
Max. TCP concurrent sessions*5
600,000
Max. concurrent IPsec VPN tunnels*6
100
Recommended gateway-to-gateway IPsec VPN tunnels
50
Concurrent SSL VPN users
50
VLAN interface
32
Security Service*7
Anti-Malware
Yes
IPS
Yes
Application Patrol
Yes
Web filtering
Yes
Reputation Filter
Yes
SecuReporter
Yes
Sandboxing
Yes
Device Insight
Yes
Secure WiFi*8
Yes
Key Features
VPN
IKEv2, IPSec, SSL
SSL (HTTPS) inspection
Yes
Two-Factor Authentication
Yes
Nebula Centralized Management
Yes
Power Requirements
Power input
200H: 12V DC, 2A max.
200HP: 19V DC, 3.42A
Max. power consumption (Watt Max.)
200H: 22
200HP: 62
Heat dissipation (BTU/hr)
200H: 58.75
200HP: 191.9
Physical Specifications
Item
Dimensions (WxDxH)(mm/in.):
272 x 187 x 36/10.7 x 7.36 x 1.42
Weight (kg/lb.):
200H: 1.52/3.34
200HP: 1.52/3.35
Packing
Dimensions (WxDxH)(mm/in.):
427 x 247 x 73/16.81 x 9.72 x 2.87
Weight (kg/lb.):
200H: 2.43/5.36
200HP: 2.68/5.92
Included accessories
Power adapter
Power cord (200HP)
RJ-45 - RS-232 cable for console connection
Rack mounting kit (optional, by regions)
Environmental Specifications
Operating
Temperature: 0°C to 40°C / 32°F to 104°F
Humidity: 10% to 90% (non-condensing)
Storage
Temperature: -30°C to 70°C / -22°F to 158°F
Humidity: 10% to 90%(non-condensing)
MTBF (hr)
200H:
40°C/ 306768.409 hr
25°C/ 528037.0106 hr
200HP:
40°C/ 227747.9662 hr
25°C/ 392638.3847 hr
Acoustic noise
-
Certifications
EMC
FCC Part 15 (Class B)
CE EMC (Class B)
RCM (Class B)
BSMI
Safety
LVD (EN62368-1)
BSMI
Hardware Specifications
Interface ports
2 x 2.5mGig
2 x 2.5mGig/PoE+ (802.3at, total 30W)
8 x 1GbE
USB 3.0 ports
1
Console port
Yes (RJ-45)
Rack-mountable
Yes
Fanless
-
System Capacity & Performance*1
SPI firewall throughput (Mbps)*2
10,000
VPN throughput (Mbps)*3
2,000
IPS throughput (Mbps)*4
4,500
Anti-Malware throughput (Mbps)*4
3,000
UTM throughput (Anti-malware & IPS, Mbps)*4
3,000
Max. TCP concurrent sessions*5
1,000,000
Max. concurrent IPsec VPN tunnels*6
300
Recommended gateway-to-gateway IPsec VPN tunnels
150
Concurrent SSL VPN users
150
VLAN interface
64
Security Service*7
Anti-Malware
Yes
IPS
Yes
Application Patrol
Yes
Web filtering
Yes
Reputation Filter
Yes
SecuReporter
Yes
Sandboxing
Yes
Device Insight
Yes
Secure WiFi*8
Yes
Key Features
VPN
IKEv2, IPSec, SSL
SSL (HTTPS) inspection
Yes
Two-Factor Authentication
Yes
Nebula Centralized Management
Yes
Power Requirements
Power input
19V DC, 4.736A
Max. power consumption (Watt Max.)
68
Heat dissipation (BTU/hr)
211.3
PoE power budget (watt max.)
30
Physical Specifications
Item
Dimensions (WxDxH)(mm/in.): 300 x 182 x 43.5/11.81 x 7.17 x 1.71
Weight (kg/lb.): 1.64/3.62
Packing
Dimensions (WxDxH)(mm/in.): 350 x 149 x 244/13.78 x 5.87 x 9.61
Weight (kg/lb.): 2.93/6.46
Included accessories
Power adapter & Power cord
RJ-45 - RS-232 cable for console connection
Rack mounting kit
Environmental Specifications
Operating
Temperature: 0°C to 40°C / 32°F to 104°F
Humidity: 10% to 90% (non-condensing)
Storage
Temperature: -30°C to 70°C / -22°F to 158°F
Humidity: 10% to 90%(non-condensing)
MTBF (hr)
40°C/ 346653.298 hr
25°C/ 491775.8384 hr
Acoustic noise
16.86dBA on < 25degC Operating Temperature, 43.76dBA on full FAN speed
Certifications
EMC
FCC Part 15 (Class A)
CE EMC (Class A)
RCM (Class A)
BSMI
Safety
LVD (EN62368-1)
BSMI
Hardware Specifications
Interface ports
2 x 2.5mGig
2 x 10mGig /PoE+ (802.3at, total 30W)
8 x 1GbE
2 x 10G SFP+
USB 3.0 ports
1
Console port
Yes (RJ-45)
Rack-mountable
Yes
Fanless
-
System Capacity & Performance*1
SPI firewall throughput (Mbps)*2
15,000
VPN throughput (Mbps)*3
3,000
IPS throughput (Mbps)*4
7,000
Anti-Malware throughput (Mbps)*4
4,000
UTM throughput (Anti-malware & IPS, Mbps)*4
4,000
Max. TCP concurrent sessions*5
2,000,000
Max. concurrent IPsec VPN tunnels*6
1,000
Recommended gateway-to-gateway IPsec VPN tunnels
300
Concurrent SSL VPN users
500
VLAN interface
128
Security Service*7
Anti-Malware
Yes
IPS
Yes
Application Patrol
Yes
Web filtering
Yes
Reputation Filter
Yes
SecuReporter
Yes
Sandboxing
Yes
Device Insight
Yes
Secure WiFi*8
Yes
Key Features
VPN
IKEv2, IPSec, SSL
SSL (HTTPS) inspection
Yes
Two-Factor Authentication
Yes
Nebula Centralized Management
Yes
Power Requirements
Power input
100-240V AC, 50/60Hz, 2A max.
Max. power consumption (Watt Max.)
86.7
Heat dissipation (BTU/hr)
235
PoE power budget (watt max.)
30
Physical Specifications
Item
Dimensions (WxDxH)(mm/in.): 430 x 250 x 43.5/16.93 x 9.84 x 1.71
Weight (kg/lb.): 3.14/6.93
Packing
Dimensions (WxDxH)(mm/in.): 512 x 395 x 162/20.16 x 15.55 x 6.38
Weight (kg/lb.): 4.90/10.81
Included accessories
Power cord
RJ-45 - RS-232 cable for console connection
Rack mounting kit
Environmental Specifications
Operating
Temperature: 0°C to 40°C / 32°F to 104°F
Humidity: 10% to 90% (non-condensing)
Storage
Temperature: -30°C to 70°C / -22°F to 158°F
Humidity: 10% to 90%(non-condensing)
MTBF (hr)
40°C/ 431877.9743 hr
25°C/ 669031.2966 hr
Acoustic noise
16.85dBA on < 25degC Operating Temperature, 47.84dBA on full FAN speed
Certifications
EMC
FCC Part 15 (Class A)
CE EMC (Class A)
RCM (Class A)
BSMI
Safety
LVD (EN62368-1)
BSMI
- Note:
- *: This matrix with firmware uOS1.21 or later.
- *1: Actual performance may vary depending on system configuration,network conditions, and activated applications.
- *2: Maximum throughput based on RFC 2544 (1,518-byte UDP packets).
- *3: VPN throughput measurement are based on RFC 2544 (1,424-byte UDP packets); IMIX: UDP throughput based on a combination of 64 byte, 512 byte, and 1424 byte packet sizes.
- *4: Anti-Malware (with Express Mode) and IPS throughput is measured using the industry standard HTTP performance test (1,460-byte HTTP packets). Testing done with multiple flows.
- *5: Maximum sessions are measured using the industry standard IXIA IxLoad testing tool.
- *6: Including Gateway-to-Gateway and Client-to-Gateway.
- *7: With Zyxel service license to enable or extend the feature capacity.
- *8: Available in Q2, 2025.
* License subscription fee and permits may vary by country.
* All specifications are subject to change without notice.
