Power, Hardware Connections, and LEDs
The Multy Device does not turn on. None of the LEDs turn on.
Make sure you are using the power adapter or cord included with the Multy Device.
Make sure the power adapter or cord is connected to the Multy Device and plugged in to an appropriate power source. Make sure the power source is turned on.
Disconnect and re-connect the power adapter or cord to the Multy Device.
If the problem continues, contact the vendor.
One of the LEDs does not behave as expected.
Make sure you understand the normal behavior of the LED.
Check the hardware connections. See the Quick Start Guide.
Inspect your cables for damage. Contact the vendor to replace any damaged cables.
Disconnect and re-connect the power adapter to the Multy Device.
If the problem continues, contact the vendor.