Zyxel DSL customer premises equipment (CPE) provides users with the ability to connect wirelessly to 3G/4G mobile broadband networks in the event of a DSL outage. If, for any reason, the broadband connection should fail, Internet traffic will be temporarily routed through a 3G/4G dongle, which can be plugged into any USB port on the gateway.
When the regular broadband service becomes available again, all traffic will be switched back to the DSL connection – automatically and without any user intervention.
As well as providing fail-over backup for the broadband line, using a 3G/4G dongle provides a way to get instant Internet access when users are away from their home or office.
Compatibility is assured as regular updates and patches for gateways are made available on Zyxel’s global web site, so users can always find out quickly if their dongle is supported and simply download the appropriate patch file to enable access to mobile broadband services immediately. They can do this without having to completely upgrade the firmware, so it is fast, easy and convenient.
By providing a dongle that enables connection to 3G/4G, you have an immediate fail-over option in case the broadband line become unavailable, ensuring maximum uptime and minimum inconvenience. For new customers, it also provides instant access before the line has been activated for DSL or fibre connection, so it’s a simple and convenient solution for everyone. Zyxel’s latest generation CPEs provide a connection to fiber terminal through an Ethernet WAN interface, so there is no need for service providers to offer two options– a single CPE will cater for DSL and FTTx connections, which means easier management and reduced costs.
Users can download the latest patch for their dongle from Zyxel’s global website at any time. An easy-to-use graphical user interface make is very quick and easy to find the right option. Firmware is unaffected by these regular patches, which means that performance will remain consistent and users don’t need to wait for scheduled updates to ensure their device is ready to connect at any time, fully secure and capable of accessing all mobile services.
Zyxel will quickly identify mobile services that service providers and customers would like to see supported on Zyxel CPE. Zyxel will make best efforts to add appropriate updates as soon as possible. If there are services you would like to see supported, please let your Zyxel customer service team know. Zyxel engineering team will perform the necessary work and, after validating and testing, release a patch for download from the website.
Please go to Zyxel Download Library and refer to the "3G Dongle Document" to learn which 3G dongles are supported. If you can’t locate your dongle on the list, please contact Zyxel Customer Service for help. Your email, 3G dongle brand, model, and related information on the dongle may be required.