Zyxel Support Center

Latest Release

Product Model	Material Type	Language	Release Date
PMG1005-T20B PMG1005-T20B PMG1005-T20B PMG1005-T20B	Certification Certification Certification Certification	English English Chinese English	07-07-2020 07-02-2020 12-13-2019 11-30-2017
MGS3700-12C MGS3700-12C MGS3700-12C	Certification Certification Certification	English English English	07-07-2020 07-24-2019 04-21-2015
VMG4927-B50A VMG4927-B50A VMG4927-B50A VMG4927-B50A	Certification Certification Certification Certification	English English English English	07-07-2020 09-06-2018 09-06-2018 05-14-2018
GS1350-6HP GS1350-6HP GS1350-6HP	User's Guide User's Guide User's Guide		07-06-2020 03-11-2020 05-22-2019
PLA6456 PLA6456	Certification Certification	English English	07-06-2020 07-06-2020
XGS1210-12 XGS1210-12 XGS1210-12	Firmware Firmware Firmware		07-06-2020 03-13-2020 03-06-2020
GS1350-18HP GS1350-18HP GS1350-18HP	User's Guide User's Guide User's Guide		07-06-2020 03-11-2020 05-22-2019
GS1350-26HP GS1350-26HP GS1350-26HP	User's Guide User's Guide User's Guide		07-06-2020 03-11-2020 05-22-2019
GS1350-12HP GS1350-12HP GS1350-12HP	User's Guide User's Guide User's Guide		07-06-2020 03-11-2020 05-22-2019

Knowledge Base

Topic	Type	Release Date
How to access file sharing USB stick from CPE LAN and WAN	General Info	Jul.9.2020
How to configure Power-over-Ethernet (PoE) schedule on Nebula switch?	Application / Configuration Example	Jul.8.2020
How to setup two factor authentication in SSL VPN tunnel by Email to SMS	Application / Configuration Example	Jul.8.2020
After establish the Site to Site VPN with VTI scenario, how do the VTI client access to peer router?	General Info	Jul.8.2020
How to limit/unlimit internet access for indicated devices?	General Info	Jul.8.2020
Why the command "no negotiation" cannot write into configuration file after reboot?	General Info	Jul.8.2020
How to speed up the authentication process when using ad as the authentication method?	Application / Configuration Example	Jul.8.2020
How to block the FTP service by commands on the APs.	General Info	Jul.8.2020
How to know the username and the password of AP which is managed by NCC?	General Info	Jul.8.2020
Which AP models support the smart mesh on the NCC cloud?	General Info	Jul.8.2020

How to Video

Zyxel NebulaFlex Hybrid Solution Tutorial - How to get your AP ready for Nebula Cloud?

Aurora - How to record a live video and take a snapshot

Zyxel NebulaFlex Hybrid Solution Tutorial - How to Registering a Nebula account

Zyxel NebulaFlex Hybrid Solution Tutorial - How to upgrade your AP’s firmware

Aurora - How to share the Aurora camera

Aurora - How to schedule a video recording

Aurora - How to download a video

Nebula NAP102 - Setting up a Basic SSID with WPA2 PSK

Zyxel Nebula Control Center - How to Unregister a Product

Nebula Control Center - How to Register a Product

Zyxel NXC, USG & UAG Series - General AP Controller Setup

* The disclaimer: Zyxel manufactured products specifically for Service Providers. At times, even the Zyxel Logo and Brand is replaced with the Service Provider branding, these products were sold to the Service Provider; hardware, software, firmware customized for them is maintained by the Service Provider. Please contact your Service Provider for any support, documentation or firmware.

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