Zyxel Support Center

Latest Release

Product Model	Material Type	OS	Release Date
SecuExtender SecuExtender SecuExtender SecuExtender SecuExtender	Software Software Software Software Software	MAC 10.9 MAC 10.8 Windows 7 32bit/ Windows 7 64bit/ Windows 8 32bit/ Windows 8 64bit/ Windows 10 32bit/ Windows 10 64bit Windows 7 32bit/ Windows 7 64bit/ Windows 8/ Windows 10 32bit/ Windows 10 64bit Mac 10.7	01-22-2021 01-22-2021 01-22-2021 01-22-2021 01-22-2021
GS1920-48v2 GS1920-48v2 GS1920-48v2 GS1920-48v2 GS1920-48v2	User's Guide User's Guide User's Guide User's Guide User's Guide		01-22-2021 09-24-2020 03-03-2020 11-05-2018 06-06-2018
GS1920-24v2 GS1920-24v2 GS1920-24v2 GS1920-24v2 GS1920-24v2	User's Guide User's Guide User's Guide User's Guide User's Guide		01-22-2021 09-24-2020 03-03-2020 11-05-2018 06-06-2018
GS1920-24HPv2 GS1920-24HPv2 GS1920-24HPv2 GS1920-24HPv2 GS1920-24HPv2	User's Guide User's Guide User's Guide User's Guide User's Guide		01-22-2021 09-24-2020 03-03-2020 11-05-2018 06-06-2018
GS1920-8HPv2 GS1920-8HPv2 GS1920-8HPv2 GS1920-8HPv2 GS1920-8HPv2	User's Guide User's Guide User's Guide User's Guide User's Guide		01-22-2021 09-24-2020 03-03-2020 11-05-2018 06-06-2018
GS1920-48HPv2 GS1920-48HPv2 GS1920-48HPv2 GS1920-48HPv2 GS1920-48HPv2	User's Guide User's Guide User's Guide User's Guide User's Guide		01-22-2021 09-24-2020 03-03-2020 11-05-2018 06-06-2018

Knowledge Base

Topic	Type	Release Date
Why do I always see the traffic from management VLAN when the PC(with Wireshark) connects to a Nebula Switch port?	General Info	Jan.7.2021
When will the Authorized be "No"?	General Info	Jan.6.2021
Which AP supports NAT and DHCP?	General Info	Jan.5.2021
What the log means "Station: xx:xx:xx:xx:xx:xx has blocked by Hostapd3 and has blocked by prev-Auth Failed"?	General Info	Jan.5.2021
May I connect a standalone repeater to the Nebula managed AP via WDS?	General Info	Jan.5.2021
SNMP agent's sysUpTime and hrSystemUptime stand for different definition in the standard MIB	General Info	Dec.28.2020
Can’t register devices with Nebula App by scanning the QR code on devices since the QR code is too small	Application / Configuration Example	Dec.14.2020
How to Use Two Factor with Google Authenticator for Admin Access?	Application / Configuration Example	Dec.11.2020
How to block applications with Application Patrol (App Patrol) on the NSG?	General Info	Dec.10.2020
What's the syslog format used by Zyxel Wireless AP and Controller	General Info	Dec.7.2020

How to Video

Zyxel NebulaFlex Hybrid Solution Tutorial - How to get your AP ready for Nebula Cloud?

Aurora - How to record a live video and take a snapshot

Zyxel NebulaFlex Hybrid Solution Tutorial - How to Registering a Nebula account

Zyxel NebulaFlex Hybrid Solution Tutorial - How to upgrade your AP’s firmware

Aurora - How to share the Aurora camera

Aurora - How to schedule a video recording

Aurora - How to download a video

Nebula NAP102 - Setting up a Basic SSID with WPA2 PSK

Zyxel Nebula Control Center - How to Unregister a Product

Nebula Control Center - How to Register a Product

Zyxel NXC, USG & UAG Series - General AP Controller Setup

* The disclaimer: Zyxel manufactured products specifically for Service Providers. At times, even the Zyxel Logo and Brand is replaced with the Service Provider branding, these products were sold to the Service Provider; hardware, software, firmware customized for them is maintained by the Service Provider. Please contact your Service Provider for any support, documentation or firmware.

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