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Jobs at Zyxel

Jobs at Zyxel

One of the world's leading broadband access solutions vendors, Zyxel is dedicated to ensuring that customers can efficiently and safely take advantage of all that the Internet has to offer. Our mission is to understand the customer’s needs, and then create the most effective network environment for them. Please send your resume to edithh@zyxel.com

Marketing Specialist


Job Summary

We’re looking for a hands-on marketing professional who is motivated, effective communicator and planner with wide knowledge and experience in inbound and outbound marketing. The Marketing Specialist will work closely with our sales, product managers, and the corporate marketing team to perform marketing campaigns. This role has primary responsibilities for tradeshow events management, sales promotions, social media advertising, webinar engagement, and newsletter management.

Responsibilities will include, but may not be limited to:

  • Plan and execute marketing campaigns to support the growth of the company products and solutions; communicate details of these campaigns to sales, market development managers, and partners
  • Plan and execute digital marketing campaigns on Google, Amazon and social media including Facebook, YouTube, Instagram, Twitter and LinkedIn
  • Measure and report results of marketing activities and campaigns
  • Occasionally implement traditional marketing activities, such as tradeshow events and printed materials
  • Interact with sales, product management, vendors and customers to determine needs and provide solutions
  • Proofread online content for style and grammar
  • Minimal travel required

Skills & Qualifications

  • Bachelor’s degree from an accredited institution; major in Business or Marketing Communications preferred
  • Minimum of 5 years related working experience; high-tech industry preferred
  • Strong written, oral communication, and proofreading skills
  • Teamwork with sales, product management and outsourced agencies
  • Excellent organizational, analytical and problem-solving skills
  • Working knowledge of Microsoft Word, Excel, and PowerPoint
  • A fast learner who is comfortable with the high-tech industry
  • Strong familiarity with Facebook, Google Adwords, Twitter, Instagram, YouTube Ads, LinkedIn and other new and emerging social media platforms
  • Amazon marketing experience
  • Some experience of using marketing automation tools is desirable; HubSpot preferred
  • Organized and detail oriented
  • Ability to work with minimal supervision and effectively prioritize workloads

Compensation and Benefit

Zyxel offers a competitive wage based on experience and a robust benefits package including:

  • Various medical plans
  • Dental and optional vision plans
  • Paid life with AD& D insurance
  • Paid STD & LTD plans
  • Paid vacation and sick time off
  • Paid Holidays
  • 401(k) matching

About Zyxel

Zyxel, an Equal Opportunity Employer, a pioneer in IP technology for over 25 years, provides a complete portfolio of end-to-end business networking solutions. The first choice of many tier-one service providers and small and medium-sized businesses, Zyxel offers its partners service-rich solutions backed by domestic logistical, sales, and technical support teams based in Anaheim, CA.


QA Engineer


Job Summary

We are looking for a detail oriented and hard-working professional who can fill the role of a Quality Assurance Engineer. The selected candidate will perform advanced broadband CPE testing and features analysis to confirm new and current features performance and their compliance to the industry standards. The candidate should be capable of configuring WAN, WLAN and LAN networks to validate and troubleshoot customer’s reports, submit analysis reports and provide internal training on the operation of different features. Our customer base are Internet Service Providers and Telephone companies; while our products portfolio includes xDSL/Ethernet/PON routers, switches, WiFi standalone and MESH systems, LTE routers and firewalls.

Responsibilities will include, but may not be limited to:

  • Interpretation analysis of standards from the Broadband Forum, IETF, IEEE, ITU, the WiFi Alliance, CE and other institutions for their correct implementation.
  • Develop test plans in accordance with the standards requirements.
  • Perform advance testing of xDSL, Ethernet, PON, WiFi, VoIP, IPTV, security, LTE, MoCA and TR069 features to verify performance requirements are met or exceeded.
  • Perform products stability, stress and performance tests.
  • Perform new firmware quality assurance tests.
  • Provide analysis reports on finding, provide recommendations and resolutions.
  • Train colleagues and internal departments about product features, implementations and configuration.
  • Manage technical ticket system to submit new feature requests, feature change requests and report software/hardware problems with Zyxel HQ.
  • Some domestic and international travel is required.
  • Work with product managers to ensure product feature continuity between product lines and their performance.

Skills & Qualifications

  • Must possess in-depth knowledge of the following: TCP/IP Protocol, OSI Model and their application in routing, switching and broadband technologies like WAN, WLAN and LAN Networking.
  • Must also have knowledge of the following technologies: xDSL, PON, Ethernet, TR069, VoIP, IPTV, MoCA, VPN, Security, Windows, Linux, OSX and MS Office.
  • Degree or IT certification (BS degree in Computer Science/Engineering, CCNA, MCSE, Network+).
  • Knowledge about how to use testing tools and equipment like: xdsl line simulators, noise injectors, traffic generators, spectrum analyzers, speed test tools, security evaluation software and packet sniffer tools.
  • Should be capable of perform tasks in a timely manner with minimum supervision.
  • 3+ years of Quality Assurance experience preferably on broadband products and Telco/ISP applications.
  • Excellent writing and verbal communication skills, including the ability to develop analytical documents and preset oral presentations to colleagues, customers and senior management.
  • Flexibility on work schedule.
  • Productive, detail oriented, organized and team player.

Compensation and Benefit

Zyxel offers a competitive wage based on experience and a robust benefits package including:

  • Various medical plans
  • Dental and optional vision plans
  • Paid life with AD& D insurance
  • Paid STD & LTD plans
  • Paid vacation and sick time off
  • Paid Holidays
  • 401(k) matching

About Zyxel

Zyxel, an Equal Opportunity Employer, a pioneer in IP technology for over 25 years, provides a complete portfolio of end-to-end business networking solutions. The first choice of many tier-one service providers and small and medium-sized businesses, Zyxel offers its partners service-rich solutions backed by domestic logistical, sales, and technical support teams based in Anaheim, CA.


Business Development Director, Telco/LTE


Job Summary

Zyxel Communications, a leading supplier of secure broadband networking and Internet connectivity & routing products designed for Broadband Service Providers, is looking for an experienced and knowledgeable Business Development Director to penetrate and grow LTE solutions within Broadband Service Providers across North America.

Primary Job Functions

  • Responsible for the overall management of all LTE and operational Marketing and Customer Relationship activities
  • Provide LTE market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas.
  • Planning and coordinating the implementation of business plans and the penetration of new markets. Provide project information to the company leadership regarding customer or prospect deployment plans.
  • Work with Zyxel’s LTE resale partner (s) to position company and products where necessary.
  • Setting up introductory and/or follow up meetings with the appropriate LTE decision-makers, including the use of the candidates existing relationships and/or cold calling when necessary.
  • Candidate will have the strong capability to break open new opportunities with initial account development responsibilities, but then handing off the accounts to Zyxel’s established Account Management Team.
  • Provide Market and Competitive Analysis
  • Plan & Organize technical and sales training for new customers and seek new sales opportunities and contacts
  • Participate in Sales Trade Shows or other Sales and Marketing events as required
  • Drive increased revenue to achieve the Company`s ambitious growth.

Skills & Qualifications

  • BA/BS or equivalent experience
  • 10 to 20 years’ experience (ideally) working directly with national, regional Mobile Carriers, ISPs, MSO, and/or Telcos
  • Strong relationship management, negotiation and communication skills
  • Self-motivated and results-oriented
  • Analytical problem solver with knowledge of the LTE market
  • Team-oriented with positive attitude
  • Basic understanding of networking products and technologies

Compensation and Benefit

Zyxel offers a competitive wage based on experience and a robust benefits package including:

  • Various medical plans
  • Dental and optional vision plans
  • Paid life with AD& D insurance
  • Paid STD & LTD plans
  • Paid vacation and sick time off
  • Paid Holidays
  • 401(k) matching

About Zyxel

Zyxel, an Equal Opportunity Employer, a pioneer in IP technology for over 25 years, provides a complete portfolio of end-to-end business networking solutions. The first choice of many tier-one service providers and small and medium-sized businesses, Zyxel offers its partners service-rich solutions backed by domestic logistical, sales, and technical support teams based in Anaheim, CA.