Your guests are ever more demanding. They want reliable, seamless Wi-Fi. But device use is exploding, and with it connectivity and security issues. Zyxel can partner with you to provide designed hotel Wi-Fi solutions, for the experience your guests expect.

Contact us for a free consultation >

Hotel walkthrough

What’s affecting your connection? Take a tour through our interactive hotel walkthrough to find out. Click on an area to highlight what may be holding your Wi-Fi back.


Use 2 fingers to scroll left/right
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_gym.jpg
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_gym_hover_stretching.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_gym_hover_stretching.png
Fitness Trackers
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_gym_hover_sitting.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_gym_hover_sitting.png
Smart phones for entertainment – including video and music streaming
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_gym_hover_tv.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_gym_hover_tv.png
Internet enabled gym equipment and multiple devices
Gym
... ×

Gym

Today’s guests expect first class work out facilities, including great connection. Yet in our survey, only two in three hotels offer Wi-Fi in the gym. Make sure you provide seamless connectivity with good download speeds, also mitigate intereference from equipment and furnishings – mirrors reflecting signal, and thick walls blocking connection.

//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_meeting_rooms.jpg
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_meeting_rooms_hover_whiteboard.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_meeting_rooms_hover_whiteboard.png
Conference calling
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_meeting_rooms_hover_remote_access.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_meeting_rooms_hover_remote_access.png
Remote access requirements
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_meeting_rooms_hover_man.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_meeting_rooms_hover_man.png
Multiple devices – smart phones, laptops and projector screens
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_meeting_rooms_hover_computer.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_meeting_rooms_hover_computer.png
Heavy data download demands
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_meeting_rooms_hover_laptop.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_meeting_rooms_hover_laptop.png
Live streaming
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_meeting_rooms_hover_glass.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_meeting_rooms_hover_glass.png
Glass causing refraction problems
Meeting Rooms
... ×

Meeting Rooms

57% of guests are dissatisfied with the Wi-Fi because of poor bandwidth. Deal-breaking environments demand wide coverage and reliable performance. A high density of devices and activities are likely, and authentication must be provided to the right people – and for everybody’s peace of mind, especially hoteliers, this needs to be easy to achieve. Glass rooms can suffer refraction problems, while meeting rooms need to be able to accommodate a surge of people connecting all at once. Seamless connection is a deal breaker for business people – if a business meeting is disrupted, they won’t be back.

//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_lobby.jpg
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_lobby_hover_speed.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_lobby_hover_speed.png
Connection speed – connecting more devices faster
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_lobby_hover_monitor.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_lobby_hover_monitor.png
Management between guests, day visitors and staff
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_lobby_hover_guest.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_lobby_hover_guest.png
High density – lots of guests and different types of devices
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_lobby_hover_outside.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_lobby_hover_outside.png
Tight security to avoid outside threats
Lobby
... ×

Lobby

A high traffic area, your lobby welcomes a wide mix of guests, requests and devices. Top things to consider here are; how to control levels of access to meet guest expectations while also providing a seamless, reliable Wi-Fi experience – keeping an open network and good bandwidth, while keeping security tight from outside threats.

//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_hallway.jpg
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_hallway_hover_headphones.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_hallway_hover_headphones.png
Music streaming
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_hallway_hover_ap.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_hallway_hover_ap.png
Access point needed to maintain guest connection on the move
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_hallway_hover_skype.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_hallway_hover_skype.png
Taking a Skype or Facetime call on the move
Hallway
... ×

Hallway

Guests expect seamless connectivity, everywhere and at all times, even as they move around. How reliable is your bandwidth, can your guests move from room to room whilst maintaining a strong connection? Distance between access points, wall thickness and signal strength all impact performance. We can ensure seamless connection at all times.

//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_bedroom.jpg
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_bedroom_hover_sitting.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_bedroom_hover_sitting.png
Sending photos and Emails
Checking Facebook
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_bedroom_hover_laptop.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_bedroom_hover_laptop.png
Video conferencing
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_bedroom_hover_tv.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_bedroom_hover_tv.png
Streaming Netflix
Bedroom
... ×

Bedroom

Device use is growing; for 38% of our surveyed hotels, it’s causing problems. Can your bandwidth cope with the device demands in the bedroom? Mobiles, ipads and laptops in one room can all be online, at once. A single room can become an office for a conference delegate, and a family room can quickly become a multiple screen cinema.

//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_bathroom.jpg
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_bathroom_hover_mirror.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_bathroom_hover_mirror.png
Mirrors interfering with signal
//www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_bathroom_hover_tablet.png //www.zyxel.com/uk/en/resources_solution/hotel-end-user/images/walkthrough_bathroom_hover_tablet.png
Music streaming
Bathroom
... ×

Bathroom

Furnishings such as mirrors, marble in bathrooms, water and thermal window barriers can all interfere with signal. A site survey before installation can help minimise these issues.


Make it happen in your hotel.

Launch the Hotel Wi-Fi Solution Configurator

Configure your perfect hotel Wi-Fi solution >


Your hotel

Today’s hotel guests expect free Wi-Fi as standard. That means a reliable connection, anywhere in the building, on all their devices – for free.

So how can Wi-Fi in your hotel work to your benefit too? Apart from giving guests what they want and increasing satisfaction, Wi-Fi creates a valuable platform on which to engage them – and keep them coming back.

Find out about the opportunity of Wi-Fi in hospitality by reading our infographic.

Launch the infographic >


Our wide range of hospitality Wi-Fi solutions empower you to connect to your guests, improve their experience with additional and personalised services, and keep them coming back.


Small

In small hotels and B&Bs, a compact, feature rich solution will usually be the best fit, especially when you have limited space and a relatively simple networking infrastructure. The Zyxel all-in-one hotspot gateway provides basic Internet access through WLAN for mobile devices such as smart phones, tablets and laptops, Wi-Fi hotspot authentication and billing service. To find your perfect hotel Wi-Fi solution, try our simple configuration tool above.

Medium

To provide real-time transmission of IP-based video streaming, voice communications and other multimedia applications, such as IPTV, voice badges and digital signage, is challenging, yet necessary for medium sized hotels. To address these needs, Zyxel solutions offer you a scalable infrastructure that delivers the performance and stability to deal with the high-bandwidth network applications that your guests demand. To find your perfect hotel Wi-Fi solution, try our simple configuration tool above.

Large

Guests visiting leisure resorts or hotels expect high-quality services and homelike hospitality. Anytime, anywhere wireless network services are now part of the essentials to reward customer satisfaction and loyalty. In addition, customers are using much more complex applications that demand much higher Internet connectivity. To find your perfect hotel Wi-Fi solution, try our simple configuration tool above.

Cloud

Zyxel’s new cloud solution, Nebula, is ideal for small- to medium-sized hotels with chain stores in scattered locations. With Zyxel Nebula, the network administrator can control the entire network with remote access, easy management, as well as instant Wi-Fi connectivity. To find your perfect hotel Wi-Fi solution, try our simple configuration tool above.



Our proven solutions have helped customers host happier guests – and generated new opportunities for customer satisfaction, communication and retention. Read our case studies to see for yourself.


Watch how we were able to connect every guest staying at a Dutch hotel chain – and all their devices, too.

Watch now >

As a luxury hotel, we have to constantly stay one step ahead to ensure we’re providing a premium experience for our guests

Read more >

We needed a powerful network backbone that could accommodate any guest Wi-Fi demand.

Read more >

When you give customers excellent Wi-Fi, you can expect
higher guest satisfaction
greater communication with guests
increased customer retention


High-performing Wi-Fi is a guest priority – and should be for hotels, too.
Read the full report to find out how you can deliver on the demand for great hotel Wi-Fi.

Download the full report >


Choosing the right solutions for your business

From boutique accommodation to nationwide hotels, guests expect excellent experiences wherever they’re staying. Deliver them with our comprehensive range of hotel Wi-Fi solutions.

View the guide >