Zyxel has been tracking the recent activity of threat actors targeting Zyxel security appliances and has released firmware patches to defend against it. Users are advised to install the patches for optimal protection.
What is the issue?
Based on our investigation, the threat actors attempt to access a device through WAN; if successful, they then try to log in with stolen, valid credentials or bypass authentication, and to establish SSL VPN tunnels with existing or newly created users accounts, such as “zyxel_sllvpn”, “zyxel_ts”, or “zyxel_vpn_test”, to manipulate the devices’ configuration.
Zyxel has been collaborating with third-party security researchers to track the threat actors' activities. Based on our investigation, they could be abusing a combination of attack vectors, including:
What versions are vulnerable-and what should you do?
Zyxel security appliances with remote management or SSL VPN enabled are vulnerable, namely those that are in the USG/ZyWALL, USG FLEX, ATP, and VPN series and running specific versions of the on-premise ZLD firmware. Those running the Nebula cloud management mode are NOT affected.
Zyxel has released standard firmware patches that remain the definitive solution to the issues for the affected models, as listed in the table below. The patches also include additional security enhancements based on users’ feedback and security researchers' advice, which we strongly recommend users install immediately for optimal network protection.
In addition, we strongly suggest that users follow general security best practices, as stated in this article, and perform security audits regularly. We have included a few new features and reminders in the firmware patches to guide users to complete these steps.
|Affected product series||Affected firmware version||Patch available in|
|USG/ZyWALL series||ZLD V4.35 to ZLD V4.64||ZLD V4.65 on July 6, 2021|
|USG FLEX series||ZLD V4.35 to ZLD V5.01||ZLD V5.02 on July 6, 2021|
|ATP series||ZLD V4.35 to ZLD V5.01||ZLD V5.02 on July 6, 2021|
|VPN series||ZLD V4.35 to ZLD V5.01||ZLD V5.02 on July 6, 2021|
If a product is not listed, it is not affected. Contact your local Zyxel support team if you require further assistance.
Got a question?
Please contact your local service rep for further information or assistance. If you've found a vulnerability, we want to work with you to fix it-contact email@example.com and we'll get right back to you.
Thanks to the Spike Reply Cyber Security Team for working with us to investigate and fix this issue.
2021-07-07: Initial release