Company governance
At Zyxel Communications, sustainability is not just a buzzword. It's an actionable corporate initiative tied to measurable goals. Our commitment to fighting climate change goes beyond a mere pledge; it's a comprehensive plan to achieve net-zero emissions, embrace renewable energy, and prioritize low-carbon product development. I'm proud of Zyxel's ongoing efforts to create a greener planet, and we are dedicated to collaborating with you for a more sustainable future.
In line with this goal, Zyxel Communications strives for positive impact – an integral part of our 20-year sustainability initiatives. From our valued employees to the entire value chain, we are deeply committed to minimizing environmental impact while investing in our operations. This creates an agile and resilient business, marching towards a connected and sustainable future.
SDG section
Driving positive impact aligning with UN SDGs
The Zyxel Group ESG Committee aligns with the United Nations Sustainable Development Goals (SDGs), conducting analyses and identifying topics of concern to our primary stakeholders. This process informs the establishment of our sustainability objectives.
We defined 10 SDGs as our guiding principles on the path to our development, propelling us closer to a sustainable and more prosperous world.
Sustainable excellence through governance
As a subsidiary of the Zyxel Group, Zyxel Communications adheres to the group-wide unified company governance principles and ESG management strategy of its parent company. We align with the mid- and long-term goals set by the Zyxel Group ESG Steering Committee, which serves as the highest ESG governing body within the Zyxel Group.
Chaired by the CSO of Zyxel Group, the committee comprises senior managers from each functional department. Committee members provide weekly updates to the Committee Chairman and monthly reports to the ESG Steering Committee to monitor performance, smooth implementations, and propel continuous improvements.
Upholding business ethics and integrity
Our corporate culture is firmly grounded in business ethics, integrity, and compliance with both international and local laws and regulations. To ensure a sustainable business environment, we have established a robust corporate governance and risk control mechanism rooted in these core values. This mechanism encompasses the development of internal policies, procedures, training programs, performance evaluations, and declarations.
Zyxel holds all stakeholders accountable for upholding ethics and integrity. We require strict adherence to the Code of Conduct, which covers crucial areas: "Regulation compliance," "Anti-corruption," "Fair trade," "Intellectual property," "Information security," and "Conflicts of interest."
Navigating critical times with effective risk management
The "Risk Management Policies and Procedures", endorsed by the Board of Directors, stands as the overarching directive for Zyxel's risk management. Operating within the purview of the ESG committee, a dedicated "Risk Management Team" has been instituted, adhering to the principles outlined in the ISO 31000 Risk Management Standard. The team is tasked with the development of pertinent response policies and procedures and the execution of a risk management strategy ratified by the Board of Directors.
Ensuring business continuity for operational resilience
To ensure rapid recovery in the face of operational disruptions, Zyxel Group has established a "Business Continuity Management (BCM) Committee." Guided by the ISO 22301 framework, the committee, led by the President of each subsidiary, brings together an executive team to develop Business Continuity Plans (BCP). These plans address various scenarios such as supply chain interruptions and production halts. Zyxel conducts annual drills and continuously refines these plans, integrating business continuity into its daily operations and management processes.
Safeguarding information security
Adhering to the ISO 27001 framework for information security, the Zyxel Group has instituted an Information Security Committee. This dedicated team, led by the Chief Information Security Officer (CISO), is tasked with setting objectives, strategic planning, and policy formulation in the realm of information security. The task force regularly reports to the Board of Directors on the progress of each security information optimization milestone.
The Information Security Team assumes a wide array of responsibilities, encompassing the monitoring of security activities and incidents, the execution of information security projects, and the administration of internal information security awareness and training initiatives.
Aligning with global sustainability initiatives and ratings
stakeholder section
Engaging with stakeholders
The expectations of Zyxel's stakeholders, whether they are external or internal, hold significant sway over our ongoing endeavors to optimize operations. We have established diverse communication channels tailored to each stakeholder group. Additionally, we have conducted a thorough materiality analysis to align our strategies and action plans with the concerns of our stakeholders. Zyxel identifies six categories of stakeholders:
Material issues for operational and value chain impact
We evaluate the following material topics in governance, environment, and society, taking into account their influence on operations and the value chain.
Expand to view the full chart
| ESG aspect | Major issue | GRI standards | Impact on operations | Impact on the value chain | Chapter | |||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
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| Corporate governance | GRI 201-1 GRI 207-1~2 GRI 405-1 |
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| Business ethics | GRI 205-1~3 GRI 206-1 | |||||||||||||
| Information security | GRI 418-1 | |||||||||||||
| Customer relationship management | GRI 418-1 |
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| Sustainable supplier | GRI 204-1 GRI 308-2 GRI 414-2 | |||||||||||||
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| Climate strategy | GRI 201-2 GRI 305-1~4 GRI 305-6~7 |
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| Energy management | GRI 302-1 GRI 302-3~4 | |||||||||||||
| Product sustainability | GRI 302-5 GRI 416-2 |
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| Talent attraction and retention | GRI 201-1 GRI 201-3 GRI 401-1~3 GRI 405-1 |
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| Talent cultivation and development | GRI 404-1~3 | |||||||||||||
| Human rights management | GRI 402-1 GRI 406-1 GRI 407-1 GRI 408-1 GRI 409-1 | |||||||||||||
| Occupational safety and health | GRI 401-2 GRI 403-1~10 | |||||||||||||
| Social participation | GRI 203-1 GRI 203-2 |
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*Please refer to the index of the report for complete GRI Standards Indicators.
report section
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