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Support Feedback

In the event of problems that cannot be solved by using Product User Guide, you should contact your vendor. If you cannot contact your vendor, then contact a ZyXEL office for the region in which you bought the device. Regional offices are listed below
Please have the following information ready when you contact an office.

Required Information

  • Product model and serial number.
  • Warranty Information.
  • Date that you received your device.
  • Brief description of the problem and the steps you took to solve it.
" +" is the (prefix) number you dial to make an international telephone call.

 

China - ZyXEL Communications (Beijing) Corp.

Tel: +86-010-82800646
Fax: +86-010-82800587
Address: 902, Unit B, Horizon Building, No.6, Zhichun Str, Haidian District, Beijing, China
Email: ps.bj@zyxel.cn
http://www.zyxel.cn
 

China - ZyXEL Communications (Shanghai) Corp.

Tel: +86-021-61199055
Fax: +86-021-52069033
Address: Room 3A01,Tongquan Building,No.678,Gubei Road,Changning District,Shanghai 200336,P.R China
Email: ps.sh@zyxel.cn
http://www.zyxel.cn
 

China - ZyXEL Communications (Wuxi) Co., Ltd.

Tel: +86-510-88080888
Fax: +86-510-85222670
Address: Wuxi New District 60#-E Jiangsu
Email: info@zyxel.cn
http://www.zyxel.cn
 

Costa Rica - ZyXEL Costa Rica

Tel: +506-22017878
Fax: +506-22015098
Address: Plaza Roble Escazú, Etapa El Patio, Tercer Piso, San José, Costa Rica
Email: soporte@zyxel.co.cr
www.zyxel.co.cr
 

Czech Republic - ZyXEL Communications Czech s.r.o

Tel: +420 241 091 350
Fax: +420 241 091 359
Address: Modranská 621, 143 01 Praha 4 - Modrany, Ceská Republika
Email: info@cz.zyxel.com
http://www.zyxel.cz
 

Denmark - Nordic Headquarters & Denmark - ZyXEL Communications A/S

Tel: +45-39-55-07-85
Fax: +45 39 55 07 07
Address: Columbusvej 5, 2860 Søborg, Denmark
Email: support@zyxel.dk
http://www.zyxel.dk
 

Finland - ZyXEL Communications Oy

Tel: +358-9-4780-8411
Fax:
Address: Pasilanraitio 9 B, FI-00240 HELSINKI
Email: support@zyxel.fi
http://www.zyxel.fi
 

France - ZyXEL France

Tel: +33 (0)4 72 52 97 97
Fax: +33(0)4 72 52 19 20
Address: 1 rue des Vergers, Bat. 1 / C, 69760 Limonest, France
Email: info@zyxel.fr
http://www.zyxel.fr
 

Germany - ZyXEL Deutschland GmbH.

Tel: +49-2405-6909-69
Fax: +49-2405-6909-99
Address: Adenauerstr. 20 A2, 52146 Würselen, Germany
Email: support@zyxel.de
http://www.zyxel.de
 

Hungary - ZyXEL Hungary

Tel: +36-1-3361649
Fax: +36-1-325-9100
Address: 48, Zoldlomb Str., H-1025, Budapest, Hungary
Email: support@zyxel.hu
http://www.zyxel.hu
 

India - ZyXEL Technology India Pvt Ltd

Tel: +91-11-4760-8800
Fax: +91-11-4052 3393
Address: 407, Elegance Tower, Jasola District Centre, New Delhi ??100025, India
Email: info@zyxel.in
http://www.zyxel.in
 

Kazakhstan - ZyXEL Kazakhstan

Tel: +7-3272-590-698
Fax: +7-327-2-590-689
Address: 43, Dostyk ave, Business centre"Dostyk", Suite 414, Almaty, 050010, Kazakhstan
Email: info@zyxel.kz
http://www.zyxel.kz
 

Malaysia - ZyXEL Malaysia Sdn. Bhd.

Tel: +603-7960 0088
Fax: +603-7960 8802
Address: 13A-02, Block C, No.2 Jalan 19/1, 46300 Petaling Jaya, Selangor Darul Ehsan. Malaysia
Email: support@zyxel.com.my
http://www.zyxel.com.my
 

Norway - ZyXEL Communications A/S

Tel: +47-82-01-08-10 (9,50NOK/Min)
Fax: +47 22 80 61 81
Address: Nils Hansensvei 13. N-0667 Oslo, Norway
Email: support@zyxel.no
http://www.zyxel.no
 

Pakistan - ZyXEL Pakistan (Pvt.) Ltd.

Tel: +92 213 4310194-5
Fax: +92 213 4310196
Address: Office No. 203, Ibrahim Trade Tower, Sharah-e-Faisal, Karachi. Pakistan.
Email: support@zyxel.com.pk
http://www.zyxel.com.pk
 

Poland - ZyXEL Poland

Tel: +48-22-333 8250
Fax: +48-22-333 8251
Address: ul. Okrzei 1A, 03-715 Warszawa, Poland
Email: info@pl.zyxel.com
http://www.zyxel.pl
 

Russia - ZyXEL Russia

Tel: +7-095-542-89-29
Fax: +7-095-542-89-25
Address: Ostrovityanova 37a Str., Moscow 117279, Russia
Email: info@zyxel.ru
http://www.zyxel.ru
 

Singapore - ZyXEL Singapore Pte Ltd

Tel: +65-6899-6678
Fax: +65-6899-8887
Address: No. 2 International Business Park, The Strategy #03-28, Singapore 609930
Email: support@zyxel.com.sg
http://www.zyxel.com.sg
 

Slovakia (Slovak Republic) - ZyXEL Slovakia

Tel: + 421 243 193 989
Fax: + 421 243 193 990
Address: Drie?ová 3 821 01 Bratislava Slovak republic
Email: info@sk.zyxel.com
http://www.zyxel.sk
 

Spain - ZyXEL Spain

Tel: +34 902 195 420
Fax: + 34 913 005 345
Address: Arte, 21 5ª planta, 28033 Madrid, Spain
Email: support@zyxel.es
http://www.zyxel.es
 

Sweden - ZyXEL Communications A/S

Tel: +46 (0) 8 55 77 60 60
Fax: +46 (0) 8 55 77 60 61
Address: Finlandsgatan 18, Se-164 74 Kista, Sweden
Email: support@zyxel.se
http://www.zyxel.se
 

Switzerland - Studerus AG

Tel: +41 (0)44 806 51 00
Fax: +41 (0)44 806 52 00
Address: Ringstrasse 1, 8603 Schwerzenbach, Switzerland
Email: info@studerus.ch
http://www.zyxel.ch
 

Taiwan - Corporate Headquarters (Worldwide) - ZyXEL Communications Corporation

Tel: +886-3-578-3942
Fax: +886-3-578-2439
Address: Address: No. 6, Innovation Road II Hsinchu Science Park, Hsinchu 300
Email: support@zyxel.com.tw
http://www.zyxel.com
 

Taiwan - ZyXEL Taiwan

Tel: +886-2-27399889
Fax: +886-2-27353220
Address: Room B, 21F., No.333, Sec. 2, Dunhua S. Rd., Da-an District, Taipei
Email: support_tw@zyxel.com.tw
http://www.zyxel.com.tw
 

Thailand - ZyXEL (Thailand) Co.

Tel: +662-831-5315
Fax: +662-831-5395
Address: Ltd. 1/1 Moo 2, Ratchaphruk Road, Bangrak-Noi, Muang, Nonthaburi 11000, Thailand
Email: support@zyxel.co.th
http://www.zyxel.co.th
 

Turkey - ZyXEL Turkey A.S.

Tel: +90 212 314 18 00
Fax: +90-212-220-2526
Address: Kaptanpasa Mahallesi Piyalepasa Bulvari Ortadogu Plaza N:73 K:6 34384, İstanbul/Turkey
Email: destek@zyxel.com.tr
http://www.zyxel.com.tr
 

Ukraine - ZyXEL Ukraine

Tel: +380-44-247-69-78
Fax: +380-44-494-49-32
Address: 13, Pimonenko Str., Kiev, 04050, Ukraine
Email: support@ua.zyxel.com
http://www.ua.zyxel.com
 

United Kingdom - ZyXEL Communications UK Ltd.

Tel: Support Telephone: +44 (0) 845 122 0301 (UK only)
Fax: +44 (0) 118 979 7277
Address: 2 Old Row Court, Rose Street, Wokingham, RG40 1XZ, United Kingdom (UK)
Email: support@zyxel.co.uk
http://www.zyxel.co.uk
 

United States of America - North America Headquarters - ZyXEL Communications, Inc.

Tel: +1-714-632-0882
Fax: +1-714-632-0858
Address: 1130 North Miller Street Anaheim, CA 92806-2001, USA
Email: support@zyxel.com
http://www.us.zyxel.com

 

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