Extended Warranty services in 1 year and 3 year contracts for customer's who need longer warranty coverage and advanced RMA replacement beyond the standard 1 Year Warranty offered for Next Gen USG Series.  These contracts are purchased on a per device basis. Part # for the licenses based on the product class matrix below. For warranty related issues please contact customer service at warranty@zyxel.com.  Warranty can be purchased before or after base warranty expires.  Duration of extended warranty coverage duration starts retroactively from the date the base warranty has expired.

Products purchased after April 1st 2016 have Limited Lifetime Hardware Warranty (5 Years after product EOL)


1 Year Extended WarrantyLicense ModelProducts Supported
 Class A ICWA1YCA  USG40 / USG40-NB / USG40W / USG40W-NB 
 Class B ICWA1YCB  USG60 / USG60-NB / USG60W / USG60W-NB / USG110 / ZyWALL 110
 Class C ICWA1YCC  USG210 
 Class D ICWA1YCD  USG310 
 Class E ICWA1YCE  USG1100 / USG1900 

3 Year Extended WarrantyLicense ModelProducts Supported
 Class A ICWA3YCA  USG40 / USG40-NB / USG40W / USG40W-NB 
 Class B ICWA3YCB  USG60 / USG60-NB / USG60W / USG60W-NB / USG110 / ZyWALL 110
 Class C ICWA3YCC  USG210 
 Class D ICWA3YCD  USG310 
 Class E ICWA3YCE  USG1100 / USG1900