Kamphaeng Phet Hospital, Thailand - ZyXEL Health Care Solution Revolutionizes IT System

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"By switching to an effective IT system, the difficulty, delay, disorganization and confusion in document management were eliminated. Doctors work efficiently and people experience more responsive services."

Mr. Pradit Rungsophit
 Medical Specialist, Kamphaeng Phet Hospital

Background

The Kamphaeng Phet Hospital provides inpatient and outpatient services. The hotel serves thousands of outpatients and provides 450 inpatient beds with 2 dispensing rooms. The hospital also has the experienced staff and technology to assist people. Considered a medium-sized facility, the Kamphaeng Phet Hospital plans to increase the number of beds for inpatients and IT infrastructure to become a hospital of larger scale.

Challenges

The registration system of Kamphaeng Phet Hospital was manually operated in which records were written by hand. The manual system not only wasted paper and time but was also difficult to organize and inquiry. The hospital needs a new IT system that replaces the current manual system and ensures that it provides easy-to-use, quick access, sufficient bandwidth, uninterrupted services and flexible hardware to support future functions. The system support must be prompt since every minute in the hospital is extremely important due to its healthcare nature.

Solutions and Benefits

After considering the performance, after-sale services and price, the Kamphaeng Phet Hospital chose ZyXEL for its value-added offerings and prompt services. The selected ZyXEL solution can be divided into two major parts: the data network for connecting computers in each department and the VoIP network that replaces the traditional telephone system. For the data network, the MS-7206 was selected as the core switch; it is a modular switch that provides fiber optical connections to the edge switches installed across departments. The installed edge switch is a Layer 2 managed switch capable of managing the entire network; the applied models include the GS2200 24-Port L2 Managed Gigabit Switch as well as the ES-2024 (please refer to GS2200-24 for the replacement) and ES3500-24 24-Port L2 Managed Switches. For data protection, the Kamphaeng Phet Hospital employed an additional USG2000 as a Firewall UTM (Unified Threat Management) device to protect data from hacking as well as to manage the internal and external networks.

For the VoIP network, the Layer 3 Gigabit Switch GS-4024 (please refer to XGS4728F for the replacement) was selected as the core switch to connect the IES-5005 MSAN devices. The devices installed in each department or each building is equipped with VoIP line cards that allow effective connection to the existing analog telephones with the new VoIP system. In the future, phone lines can be increased through simply adding new VoIP line cards to the IES-5005. In addition, IES-5005 is capable of connecting to the fiber optic system.

Upon installation, the Kamphaeng Phet Hospital was brought into a digital environment. Registration and diagnostic data is recorded digitally and data deliveries between buildings and departments are performed through the fiber optic network that significantly speeds up data transmission. ZyXEL’s health care solution improves the hospital’s service, reduces workload of the staff and doctors and saves paper cost. Moreover, reliable consultants and equipment also help the system to work smoothly without interruption.

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