ZyXEL Communications launches New Networking Solutions Group

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New Group Chartered to Provide Networking Expertise, Products, and Services for SOHOs, Small Businesses, and Corporate Branch Offices
February 17, 1999

PLACENTIA, CA, Feb. 17, 1999 - ZyXEL Communications today announced the launch of its new Networking Solutions Group, a complete data communications product and services solution provider. The group leverages ZyXEL's proven networking and communications expertise to design, implement, and manage a network and Internet connectivity infrastructure for SOHOs, small businesses, and corporate branch offices as well as vertical markets such as education and CLECs (Competitive Local Exchange Carriers).

"Many small companies would agree that sharing data and improving business communications are essential to their success, but they are not always sure how to get started or plan for their future growth," said John Moore, vice president and general manager of ZyXEL. "Our Networking Solutions Group is positioned with value-added products and services to offer a comprehensive package, then follow it up with 24 hours a day, seven days a week support."

Already a leading manufacturer of award-winning analog and digital networking products, ZyXEL is addressing the growing market demand by small businesses that desire a technology partner to set up and support their network and communications requirements. These businesses no longer want to incur the overhead of hiring in-house networking professionals, who may or may not have the necessary skill set.

From a products and services standpoint, the Networking Solutions Group fills that role of technology partner, delivering a wide range of solutions including everything from high-speed routers and server hardware to Internet sharing and video conferencing software, all depending on the client's needs. "We offer a scalable suite of networking solutions by complementing our current products with those from outside vendors," Moore explained.

One of the driving issues behind small business networking is accommodating the expanding bandwidth requirements that come with the addition of new personnel and the growth of the business. Without the proper planning and solutions, many companies may experience significant degradation of network and Internet connection performance over time.

"We know what the emerging technologies are out there, and our objective is to provide a comprehensive family of hardware and software products to fit any customer's needs," Moore added.

Moore is quick to point out that the key to the success of the Networking Solutions Group extends way beyond having all the right products. Reliable, timely service is just as critical. "Being a technology partner and a networking solutions provider means that we are very responsive and exhaustive in our approach to solving issues that arise, and that is why we have installed continuous, 24 hours a day, seven days a week customer support," Moore said.

That kind of value-added customer service also includes providing pre-configured routers for customers who want Plug-and-Play usability as well as remote maintenance and troubleshooting when problems at a customer site have to be solved immediately.

According to Moore, ZyXEL is taking its business to the next plateau and creating a new image for itself. "We see the formation of the Networking Solutions Group as a natural outgrowth of the product development and customer service that we have been offering for years," Moore said.

About ZyXEL Communications
ZyXEL Communications Inc., (http://www.zyxel.com), located in Placentia, Calif., is a leading supplier of high-speed ISDN terminal adapters, ISDN remote access routers, modems, and compatible LAN/WAN data communications products. Since its inception, ZyXEL has built a strong reputation as a price/performance leader in connectivity devices by providing high quality and high performance at affordable prices. The company's Networking Solutions Group provides data communications products and services for SOHOs, small businesses, and corporate branch offices.